Blogging (even a wee bit) may help curb your technology fears.

Blogging (even a wee bit) may help curb your technology fears.

We’re midway through November, and I thought I’d share my wish (early New Year’s resolution?) regarding courage and technology.

That’s what I wrote about in the November Arizona Attorney Magazine, and I’ve posted my column below.

You can read the whole terrific issue here.

Someone—or someTHING—at ASU knows my name.

That was my somewhat disconcerting realization as I strolled through the new ASU Beus Center for Law and Society last month. Besides being filled with real, live humans, the building also has impressively sized screens scattered throughout, which offer information—often personalized for those who downloaded a free app.

Seeing your name appear on a screen as you approach falls somewhere on the creepy scale, let’s admit. My first impression was like something out of Blade Runner—Siri with bad attitude. But I had to admit that the ’tude was all mine. In fact, I came to be charmed by the devices, created by New York-based interactive design firm Unified Field.

Remember how odd GPS seemed, and now we can’t live without it? These screens are like that, HAL minus the antisocial personality.

Tomas Rossant, Ennead Architects, and Tom Williams, ASU, demonstrate an interactive screen in the ASU Beus Center for Law & Society, Aug. 10, 2016.

Tomas Rossant, Ennead Architects, and Tom Williams, ASU, demonstrate an interactive screen in the ASU Beus Center for Law & Society, Aug. 10, 2016.

Those screens are one of the things I spoke about at the California Bar Leaders Conference in September. Tasked with discussing communications beyond 2016, I also mentioned wearable technology, cloud services, Big Data, and more. I even snuck in a suggestion to get blogging.

Ultimately, though, I said that what I was really discussing was not tools, great as they can be, but a futurist outlook. Not video options, but experimentation. Not social media, but fearlessness. To convey my point, I shared more than a few photos.

One photo I snapped at Chicago’s Midway Airport. A narrow hallway, more of an alley, could easily be missed in the blink of an eye. The 40-foot dead-end meandered off the concourse, and what it held was an archaeological dig, of sorts—the airport’s land-line phones, a bank of telephone directories, and newspaper dispensers, for good measure.

The alley’s sole occupant sat at a telephone. Based on attire and brief-bag, I’m guessing he was an attorney—the only one who would partake of the mausoleum of ancient technologies. Is anyone surprised?

Advanced thinking is not what draws you into Midway Airport's Mausoleum of Ancient Technologies.

Advanced thinking is not what draws you into Midway Airport’s Mausoleum of Ancient Technologies.

Another photo I shared was snapped by my older daughter Willa when she was 3 or 4. She was so pleased by that picture of me—though she did cut my head off.

Both photos enliven the futurist impulse and remind me of technology advice from UC-Berkeley professor Richard Hernandez: Start even if you feel you’re not ready. And when it comes to cutting off heads in photos—and tech generally—the imperfect but genuine trumps the perfect but robotic—every time. Let’s get fearless.

A sans-head portrait of me by my daughter, circa 1999.

A sans-head portrait of me by my daughter, circa 1999.

Citrix Sharefile logo

Citrix ShareFile wondered how lawyers use the cloud. So they looked into it.

I occasionally share information and tools from member-service providers. Today, let’s think about … the cloud.

Citrix ShareFile was curious about how many lawyers are using the cloud for their work. And being helpful people, they provided their findings in an easy-to-digest infographic.

Being helpful myself, I’ve parsed it out for you down below.

Please note that Citrix understands lawyers and their needs. How do we know that? Well, they’ve even got footnotes—7 of them—in their infographic. How lawyer-friendly is that?

And as long as we’re on the subject, I urge you to read Bob Ambrogi’s insightful article here. It discusses the fact that many lawyers still say they are hesitant to operate their law practice in the cloud. But one of the unique findings is that lawyers may already be operating there and don’t even know it.

As Bob reports:

Lawyers remain conflicted (surprise!) over using the cloud for legal work.

Lawyers remain conflicted (surprise!) over using the cloud for legal work.

“Every year, the American Bar Association’s Legal Technology Resource Center publishes the Legal Technology Survey Report, a survey of the legal profession’s use of technology. The 2016 survey is now out, and it contains some surprising findings about lawyers and the cloud. (The full survey costs $1,995 and separate volumes cost $350 each.)”

“According to the survey, only 38 percent of lawyers say they have ever used cloud-based software for law-related tasks. That percentage is only a slight budge from the prior three years, during which the percentage hovered around 31 percent. Fifty-three percent say they have never used cloud-based software, and 10 percent have no idea whether they have or not.”

That’s right: 10 percent do not know if they have used the cloud.

Maybe we need to understand what the cloud is before we go dissing it, eh?

Before I forget, here is the great resource Bob Ambrogi named, the ABA’s Legal Technology Resource Center.

And, finally, here is what Citrix can tell us about our complicated relationship with the cloud. (As always, click to biggify.)

Apps do a lot, but have you read their terms of use?

Apps do a lot, but have you read their terms of use?

This past weekend, when I had a few spare moments, I was perusing the terms of use of my Snapchat account.

What, doesn’t everyone do that?

Probably not. But we occasionally should wonder a little more about the legal side of those app-tastic tools.

For instance, I was struck by the open approach at the very top of those terms. In fact, they highlight a binding arbitration provision you may be agreeing to. The ALL-CAPS are theirs:

“ARBITRATION NOTICE: WE WANT TO LET YOU KNOW UP FRONT THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE A LITTLE LATER ON. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND SNAPCHAT AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND SNAPCHAT WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.”

Charming, in a way—though certainly driven by courts that have looked askance at such provisions when they are hidden away, deep down in legalese. But no one who glanced at even the top sentence of Snap’s term could miss that blunt warning.

Turns out, I could have opted out of the requirement of mandatory binding arbitration, simply by sending a letter to that effect to their snail-mail address (within 30 days of these changed terms).

Did I? No, though I considered it simply as a fun exercise (and a second blog post!). I passed on the legal Bartleby moment partly through laziness. But partly also because I’m just conspiracy-theory-amenable enough that I would fear they’d take the six, or eight, or 10 decline-letters they receive every month and “accidentally” close our accounts.

Irrational? I get it. Whatevs.

And apparently, I’m not the only one fascinated by terms of service. Just this morning, the lead question in the ABA Journal’s legal-news quiz focused on PokemonGo’s TofS. So there:

PokemonGo terms of service was a subject in an ABA Journal news quiz this week. Do you know the answer? I did.

PokemonGo terms of service was a subject in an ABA Journal news quiz this week. Do you know the answer? I did.

Meantime, to add to our social media joy, how many of us are aware that social media clauses in prenuptial agreements are now a thing?

Plastic bride and groom with gavel, on white - divorce conceptIt’s true. Not only might you want to keep grandma’s stocks and grandpa’s bullion out of the hands of your formerly betrothed. Now, you want them to keep their hands off your social media assets.

Romantic, I know.

Read the essay by Jaburg Wilk attorney Jason Castle here. And follow him on Twitter @CastleAzlaw @Jaburg_Wilk

As Jason tells us:

“For example, the clause would address what and how information is shared whether it is positive, negative, insulting, embarrassing or includes flattering photos, images, or other content. I recommend keeping the clause as broad as possible to accommodate the rapidly growing technology because the technology of today will be outdated within 10 years. I also believe prior to marriage it is important for the parties to clearly understand what they each define as private and what is acceptable to be shared with others. Another component of a social media clause can include the ability to monitor the other spouse’s social media activities.”

And that’s even before he gets to the awfulness of revenge porn. I mean, people are the worst.

What new technology–law–love mashups have you come across recently? (And do you also read terms of use of your apps? Please say you do.)

Very scientific Venn diagram catalogs the human condition. love technology law

Very scientific Venn diagram catalogs the human condition.

To make the whole thing more legally accessible, I’ve created the Venn diagram above. You’re welcome. (And for all my law school professors who wondered about my legal acumen: Boom!)

Comment below or write to me at arizona.attorney@azbar.org.

Cybersecurity and privacy were two of the primary topics at the 2016 TechShow.

Cybersecurity and privacy were two of the primary topics at the 2016 TechShow.

Great learning at conferences is one of the best things ever. But if you can’t be there, hearing the takeaways of smart folks may be the next best thing. In fact, because those correspondents have done the hard work of taking notes and synthesizing, it may be the ideal outcome.

That’s how I felt about this year’s ABA Techshow, which I was not able to attend. (I was in a different lawyer event just blocks away, but the closest I came to joining the techies was nearly crashing the Clio party. Next year.)

Although I missed the event, seven technology experts have boiled down for the rest of us their take on the biggest TechShow messages. You should bookmark and read their complete analyses here.

To synthesize even further their event coverage, here are a few insights from those smart people, whom you should follow (links take you to their Twitter worlds, which you should join):

  • ABA TechShow tips American Bar AssociationFrom Catherine Sanders Reach: “This year seemed to have had an unofficial theme: privacy and security.”
  • From Natalie Kelly: Uber Eats may be a fascinating analogue to assess how we deliver legal services.
  • From Heidi S. Alexander: Stop making unencrypted calls, and be sure you’re using the cloud securely.
  • From Reid F. Trautz: Our regulatory system is stifling innovation in the legal profession.
  • From Tom Lambotte: It’s scary out there, even for Macs.
  • From: Nora Regis: Better use of Excel, including pivot tables, can be your law-practice friend.

And in case you decide you need just a little more impetus to pay attention to technology, especially in regard to cybersecurity, enjoy this article about a hack of New York-based Cravath Swaine & Moore (originally reported by the Wall street Journal, but that’s behind a paywall, so the NYT wins.)

To access law firm data, hackers bypass the front door. Cravath Swaine & Moore cybersecurity

To access law firm data, hackers bypass the front door.

As the article opens:

“Federal authorities have warned for years that big law firms are ripe targets for computer hackers because they are information-rich repositories of corporate deals and other sensitive client information.”

“But big law firms, as a general rule, are loath to confirm whether they have been victims of data breaches, largely out of fear of alarming clients. Breaches and potential intrusions at large law firms often go unreported and generally come to light only anecdotally—often in news reports or discussions at legal conferences.”

Well, the anecdotes are growing more and more common. What are you doing to ensure your data is secure? Write to me at arizona.attorney@azbar.org with your tech-success story.

Citrix Sharefile logo

This month: Free online learning from Citrix ShareFile

Last week, I shared information about a free webinar that might benefit Arizona attorneys—and I promised news of a second.

Here’s the news.

Citrix ShareFile is offering a webinar to members of the State Bar of Arizona this Wednesday, Feb. 24, on the topic of technology tools and profitability.

The speaker is Gene Marks, whom you can read about here.

All the detail:

DATE: Wednesday, Feb. 24, 2:00 p.m. EST (do the math)

TOPIC: 5 Technology Best Practices That Will Improve Your 2016 Profitability

Citrix Webinar Gene-Marks

Gene Marks

SPEAKER: Gene Marks—Book author and thought leader Gene Marks helps business owners, executives and managers understand the political, economic and technological trends that will affect their companies so they can make profitable decisions. Gene also writes columns every day on business, politics and public policy for the Washington Post and weekly for Forbes, Inc. Magazine, Entrepreneur and the Huffington Post.

OVERVIEW: Join us for this webinar where columnist, author, business owner and technology expert Gene Mark will share with you his thought on five best practices that will most impact your company’s profitability in the next year. During this session will discuss how smart business owners and managers are: increasing revenues from their existing customers; reducing exposure to data breaches and other losses; improving employee productivity, efficiency and satisfaction -maximizing investments and growing their businesses; minimizing overhead and structural costs.

More information and a registration link are here.

It may take an old-timey miner and his canary to spot the depths we've sunk to in our pursuit for comfort.

It may take an old-timey miner and his canary to spot the depths we’ve sunk to in our pursuit for comfort.

I fear I’ve grown soft. Here’s the latest evidence.

In November, I confessed a certain … curiosity … about a chair that allows you to work as you recline. That cannot be a good thing, for me or for our nation.

And on this Change of Venue Friday, I point you to a video about … Netflix socks.

As you can see for yourself in the video below, these are socks that will pause your binge-watched program if they sense you have nodded off—in your Barcalounger or otherwise.

The bots at Netflix say this technology is part of actigraphy, “a non-invasive method of monitoring human rest/activity cycles. A small actigraph unit, also called an actimetry sensor, is worn … to measure gross motor activity. The unit is usually, in a wrist-watch-like package, worn on the wrist.”

… Or around your ankles, I suppose, as they are rapidly consumed by gout. ‘Murica.

Like most sensible people, I clicked the “news” video expecting to laugh uproariously at the depth to which we’ve plunged, civilization-wise. After all, this kind of product puts the “gross” in gross motor activity. Amiright?

Instead, as I watched, I caught myself musing on how smart that tech is, and what a boon to humankind. RED FLAGS! Here’s the video:

I’ll admit that the warning signs were there. I already have demonstrated a fondness for socks, as the following photos show (the second is a portion of my sock drawer—I reveal all to you, supportive readers!)

My socks at work, while my angle of recline indicates "not workin'."

Would a miner have worn these? My socks at work, while my angle of recline indicates “not workin’.”

A sampling of socks gaze out from a portion of my drawer (yes, there are more socks).

A sampling of socks gaze out from a portion of my drawer (yes, there are more socks).

But I must somehow be pulled back from the modern-ridiculousness abyss.

At work, someone has brought in factory-made Swiss Miss hot “chocolate” mix—with “marshmallows.” And I’m considering it. Seriously. Someone call for help—and I wish you a weekend free of techy socks.

The movement to bring your own device is growing ... and offering workplace challenges. (Infographic via Wikipedia.)

The movement to bring your own device is growing … and offering workplace challenges. (Infographic via Wikipedia.)

Who dislikes BYOD policies? Many folks, I suppose. But in my experience, lawyers and IT pros top the list.

If you’ve ever been tempted to bring your own electronic device to work—rather than the hardware assigned to you—you’re part of the BYOD movement.

But toting your clearly superior technology to the office—and accessing work-related files with it—may cause challenges for your firm or company.

Well, leave it to a few lawyers to set things right. This Wednesday, Jaburg Wilk attorneys Neal Bookspan and Laura Rogal offer a free seminar—in partnership with Apple—that includes tips on “building your own BYOD program in the workplace.”

Laura Rogal - @Lawyer_Girl

Laura Rogal – @Lawyer_Girl

It will be held at the Apple store at the Biltmore (2502 E. Camelback) on Wednesday, October 28, from 8 a.m. to 9:30 a.m.

Neal Bookspan - @BusinessLawGuy

Neal Bookspan – @BusinessLawGuy

And it’s possible—wait for it—that there might be candy available, if we can trust a tweet by Laura Rogal (And if we cannot trust tweets, I’m not sure what the world has become!):

Here is more detail:

Attendees will learn how to establish a BYOD policy, security and device management and ideas to make the user experience great. Immediately following the presentation will be a networking event.

BYOD programs are thriving in companies due to the popularity of personal electronic devices and laptops, including iPhone, iPad and the iOS platform. Implementing a BYOD Program is known to reduce risks and keeps propriety information safe.

To register, send an email to the Apple Biltmore Business Team at BiltmoreBusiness@apple.com.